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Technical Writing / Information Archiect / Documentation Specialist Accomlishments

See Mini-Movie about my Technical Writing

Software Specifications

  • Wrote detailed design specification for legacy modernization of health-claims
    system to enable systems' developers to code system enhancements and increase
    efficiency
  • Assessed system development requirements for legacy system that comply with
    federal privacy laws that removed legal liability from bank
  • Specified functions in UNIX Shell and network-database, Progress for scheduled
    runs of mutual funds systems which enable systems' developers to code those
    functions.

Software Documentation and Instruction Usage

  • Won client testimonial for documented databases to be encrypted, in compliance with California Privacy Act
    that removed legal liability from client
  • Documented Claims Assured component that increased insurer's revenue to enable flexible systems changes
  • Documented customized mutual funds accounting system that enables easy maintenance
  • Documented technical support issues on third-party software tools and system converted programs.

Writing Proposals and Recommendations

  • Proposal won approval from management for necessary systems conversion, which resulted in increased productivity
  • Proposal won approval from management for cancellation of systems merger which won systems resources
  • Wrote proposal which convinced management about financial necessity of system conversion.

Training and Coachng

  • Coached business analysts to interpret programming code to increase skills and productivity
  • Taught in-house systems development fundamentals to increase productivity of newly hired developers
  • Coached and mentored new programmers in troubleshooting and system architecture, on a one-to-one basis,
    which increased productivity.